Citizens Charter

III. Our service standards:

We have set the following targets and standards and expect the following time period for delivery of various services:
Item of work  Targeted response time 
Sanitation / Public / Private interim  7 days
Birth & Death Certificates 3 days
Trade License  7 days
Other Complaints  24 hours
V. C. Complaints  3 days
Building Permission  15 days
Layout permission  60 days
Street Lighting  24 hours
Various Registers Copier 2 days
Town Surveyor copy  7 days
Transfer of property 7 days
New Assessment for the new house 7 days
Demand Extract  3 days
Dispose of R. P. 15 days 
Dispose of A. P. 30 days

Availability of forms and information:
The various forms relating to the department may be obtained free or on payment of the required fee as given below:

Title of form


Whom to contact

Birth & Death applications Free Chief Medical Officer of Health
Building Applications   Free City Planner
Tap Application Rs.25/-  Exe. Engineer (Water Supply)